Pet Food Express

JJ Z

5 years ago

Highly recommend this store for the super nice and helpful staff! I am a new parent of a big dog who is scared of water. I tried multiple times at different days and had challenges getting him in the bath station. The staff were always warm-hearted and provided me a lot of advice. Today I stopped by again, Lindsey was very patient, friendly and helpful. We finally got the dog ready in the bath sink around 6:45pm after spending 45min comforting the dog and getting him emotionally ready. We were a bit stressful. Lindsey stayed with us till passed store closed time, brought us extra towels, and !never pushed us. We left around 7:20pm. Lindsey still need to spend time sanitizing the sink. We were so touched and so grateful. Definitely recommend this store.

Haley Woods

a year ago

Long overdue 5 star rating - this place consistently employs the most helpful, friendly staff. From the time my dog got skunked at Pt. Isabel and they stayed open a few minutes late so I could grab a de-skunking agent, to the time a pet wash wasn't dispensing sufficient shampoo and they comped the wash, the people here go above and beyond. Definitely my go-to pet supply store, and the first stop after muddy hikes!

Iesha Schalet

a year ago

Huge fan of PFE! They carry the best pet food brands for both dogs and cats. Including raw. They also have a wash your own dog area that is reasonably priced. Best place for food and treats but not the best for other items such as harnesses.

Ben Wells

9 months ago

The staff are always helpful and knowledgeable. Good selection of everything we need for our dog.

Dan Coyle

7 years ago

We love to support Pet Food Express because Pet Food Express is involved in supporting local animal shelters. You can see our pups on the wall at the Rockridge Pet Food Express. And in the photos of this review.

Eric Johnson

2 months ago

Great place to bathe your dog...or cat lol

Sylvie White

7 years ago

I come here for the self service dog wash. Clean and spacious with big windows looking out at the street. Friendly staff.

Ellen Higgins

a year ago

While entering this gorgeous pet store in Albany, CA., we were asked, by a beautiful girl, Asatta, could she be of help, absolutely, yes! We needed a name tag for our Beagle, Bailey Boo & every other place between pre buying, limited styles &having to operate the machine ourselves, it seemed we’d arrived at the right place with the most fun jovial employee. She accomplished the task in no time and directed our attention to a display of 75% off toys, yey for Bailey! While we were there we saw dogs & customers enter, & it was one such pups Birthday… a celebration, treat ensued. We had so much fun & this is exactly where I like to spend my money, terrific atmosphere, Asatta & others clearly loved their jobs & why would we shop anywhere else? Well Done!

Kendra Parker

7 months ago

self service pet wash is the best one i’ve been to! clean & has timers that allow you to see the amount of time you have left. plus you can use extra soap that they provide

Rossana Ramirez

3 months ago

Big shout out to Pet Food's Customer Service!. My teenage daughter lost her wallet at Pet Food in Albany right before Christmas. We didn't realize she had lost it until after the holidays. It took a little while, but we got it back intact! Andrea even drove it to our house to make sure we could get it back as soon as possible. Thank you for keeping an eye out for your clients!!